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Protecting your investment

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Remember, many things can happen that might cause you to cancel or shorten your travel plans. Worse, without adequate protection, you risk losing your travel investment. Purchasing insurance can protect your travel investment if your trip is cancelled or interrupted due to a covered reason, and it can also provide parents with peace of mind while their child is on tour.


As you prepare to register for your upcoming student tour, make sure to gather all pertinent information regarding Travel Insurance for your trip. You can view our Travel Protection Plans below and speak with your Travel Consultant about adding one of these products to your student tour, or verify with your preferred travel insurance provider before registering for your trip.


Travel Protection Plans

Jumpstreet offers a variety of great plans that help protect your educational travel investment based on your country of origin. Most of our travellers purchase the Travel Protection Plan Plus, which includes an insurance package from TuGo (for Canadian travellers and U.S. travellers visiting Canada) or Trip Mate (for U.S. travellers on domestic U.S. or non-Canadian international trips). If you are unsure which provider applies to your trip, please refer to your tour proposal and/or parent letter, where the insurance product name is clearly indicated. 

Eligible reimbursable expenses may include: 

  • A traveller’s injury, sickness, or death of a family member;
  • Theft of passport or visas;
  • Flight cancellations and delays;
  • Loss of luggage and personal effects;
  • Trip cancellation or trip interruption due to covered reasons such as illness, injury, death, acts of terror. 
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The cost of the Travel Protection Plan Plus for U.S. travellers is $28 US per day for flight and coach trips—up to a maximum of $420 US. The cost of the Travel Protection Plan Plus for Canadian travellers is $28 CA per day for flight trips and $20 CA per day for coach trips—up to a maximum of $420 CA. The plan should be purchased within 10 days of your tour enrolment to ensure maximum coverage and cannot be refunded after 7 days from purchase.  

All claims must be submitted in writing. For more information on our travel protection plans, Canadian passengers can refer to TuGo Explorer Package, and U.S. passengers can refer to Trip Mate Travel Protection Plan or TuGo Explorer Package pending their trip destination. 
 

Cancel For Any Reason (CFAR) Waiver benefit*

When you purchase the Travel Protection Plan Plus within 10 days of the initial deposit/payment for your trip, you will also receive the WorldStrides Cancel For Any Reason (CFAR) Waiver benefit. The CFAR waiver allows individual participants to cancel their trip for any reason not otherwise covered by their insurance policy. WorldStrides will reimburse them for 75% of the applicable non-refundable cancellation fees, provided they cancel more than 2 days before the scheduled trip departure date. 

The Cancel For Any Reason Waiver benefit does not cover:  
  • Penalties associated with any air or other travel arrangements not provided by WorldStrides; or 
  • The failure of WorldStrides to provide the bargained-for travel arrangements due to cessation of operations for any reason. 
The Cancel For Any Reason Waiver benefit is provided by WorldStrides and is not an insurance benefit provided by TuGo, Trip Mate, or their designated underwriters. To file a CFAR claim, you must first contact your insurance provider as indicated on the tour proposal and/or parent letter. To open a claim, visit www.tugo.com/claims or www.travelclaimsonline.com. TuGo or Trip Mate will contact Jumpstreet once the claim is processed, informing Jumpstreet of any cancellation benefits to be paid out. WorldStrides will then process the CFAR claim for 75% of the non-refundable cancellation fees, less any TuGo or Trip Mate paid cancellation benefits.  


*The Cancel For Any Reason Waiver Benefit is provided by WorldStrides and is not a TuGo insurance policy benefit.

If you have questions about your coverage, please call TuGo at 1-855-929-8846 and refer to the Explorer Plan

If you have questions about your coverage, please call TripMate at 1-833-297-2255 and refer to the Travel Protection Plan or the Ultimate Travel Protection Plan.

Speak with one of our sales consultants for more information or to add an insurance plan to your student tour.

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