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TERMS OF USE

 

WEBSITE USER AGREEMENT

This Internet Web Site Use Agreement (the "Agreement") is between you and Jumpstreet Tours (the "Company"). Your use of the Company Internet Web Site (the "Web Site") is subject to the following terms and conditions of use:

(1) YOU AGREE TO READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. Use of the Web Site signifies your unconditional agreement to the terms and conditions of this Agreement. If you do not agree to these terms and conditions of use, do not access or otherwise use this Web Site.

(2) The Company may gather, process and use information and materials received from you (e.g., name, physical address, e-mail address) or collected through your use of the Web Site for any lawful reason or purpose.

(3) The Company reserves the right, at its sole discretion, from time to time to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Notification of changes in the Agreement will be posted on the Web Site.

(4) The Web Site, including the information, artwork, text, videos, graphics, images, pictures, audio and other materials (collectively known as the “Content”) contained thereon, is protected by one or more copyrights pursuant to copyright laws, international conventions and other intellectual property laws. You will abide by any and all copyright notices, trademark notices, ownership information or restrictions contained in any Content on the Web Site. You may download and make copies of the Content and other downloadable items displayed on this Web Site, provided that you maintain all copyright and other notices contained in such Content. Copying or storing of any Content on the Web Site for reproduction, redistribution or publication to third parties for commercial purposes is expressly prohibited without prior written permission from the Company. All rights to the Company's copyrighted materials not expressly granted herein are reserved by the Company.

(5) The Company, at its sole discretion, may change, suspend or discontinue any aspect of the Web Site at any time, including the availability of any Web Site feature, database or Content. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Web Site without notice or liability.

(6) You represent, warrant and covenant that you shall not upload, post or transmit to or distribute or otherwise publish through the Web Site any materials which: (i) restrict or inhibit any other user from using and enjoying the Web Site; (ii) are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent; (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law or governmental regulation; (iv) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (v) contain a virus or other harmful or destructive elements; (vi) contain any information, software or other material of a commercial nature; (vii) contain advertising of any kind; or (viii) constitute or contain false or misleading indications of origin or statements of fact.

(7) You hereby agree to defend, indemnify and hold harmless the Company, and all its officers, directors, agents, employees, information providers, affiliates, licencors and licensees from and against any and all liabilities, claims, penalties, losses, damages, cost and expense (including court costs and reasonable attorney's fees, interest expense and amounts paid in compromise or settlement), suits or actions arising out of or resulting from any breach by you of this Agreement, including the foregoing representations, warranties and covenants. You shall cooperate as fully as reasonably required in the defense of any claim. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of the Company.

(8) The Web Site may contain hypertext links and pointers to the other World Wide Web Internet sites and resources operated and controlled by parties other than the Company. Links to and from the Web Site to such third party sites do not imply or constitute an endorsement by the Company of any third party material or contents and the Company does not assume any responsibility or liability for said third party materials or contents.

(9) The Company does not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information displayed or distributed through the Web Site. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk. The Company reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Web Site.

(10) The Company reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in the Company's sole discretion are objectionable or in violation of this Agreement.

(11) THE COMPANY WEB SITE, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE WEB SITE, IS PROVIDED ON AN "AS IS" BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE WEB SITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED ON OR ACCESSED THROUGH THE WEB SITE, FOR ANY HYPERTEXT LINKS TO THIRD PARTY WEB SITES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITE OR ANY LINKED SITE. FURTHER, THE COMPANY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEB SITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED, ERROR FREE OR THAT DEFECTS WILL BE CORRECTED, OR THAT THE COMPANY WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY SHALL NOT BE LIABLE FOR THE USE OF THE WEB SITE, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR ACCESS TO THE WEB SITE OR FOR ANY INFORMATION OBTAINED THROUGH THE WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS AGENTS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND THEREFORE THE PRECEDING LIMITATION MAY NOT APPLY TO YOU.

(12) By posting messages, uploading files, inputting data or engaging in any other form of communication (individually or collectively "Communications") to the Web Site, you hereby grant to the Company a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty free license to use, copy, license, sub-license, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise fully exploit such Communications, in all media now known or hereafter developed. You hereby waive all rights to any claim against the Company for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights and rights of attribution in connection with such Communications.

(13) You acknowledge that Communications involving the Web Site are not confidential and that Communications may be read or intercepted by others. You acknowledge that by submitting Communications to the Company, no confidential, fiduciary, and contractually implied or other relationship is created between you and the Company other than pursuant to this Agreement.

(14) THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF OHIO, WITHOUT REGARD TO CONFLICTS OF LAWS PROVISIONS. YOU HEREBY AGREE AND CONSENT THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE AN APPROPRIATE STATE OR FEDERAL COURT LOCATED IN THE STATE OF OHIO.

(15) The Company has a long standing policy that does not allow it to accept or consider creative ideas, suggestions or materials other than those which have been specifically requested or otherwise affirmatively solicited by the Company in writing. It is the intent of this policy to avoid possible misunderstandings as to the ownership of creative ideas, concepts, suggestions or materials. If you send any creative materials, suggestions, ideas, notes, drawings, concepts or other information (collectively known as the "Information") to the Company in printed form, electronic means or otherwise, the Information shall be deemed to be the property of the Company and shall not be subject to any obligations of confidence, non-disclosure or non-usage. The Company is hereby entitled to unrestricted usage of the Information on a worldwide basis without compensation to the provider of the Information on a worldwide basis without compensation to the provider of the Information.

(16) This Agreement constitutes the entire agreement between the Company and you with respect to your use of and access to the Web Site. This Agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Web Site. Use of the Web Site is unauthorized in any jurisdiction that does not give effect to all of the terms and conditions of this Agreement. Any cause of action you may have with respect to your use of and access to the Web Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give legal effect to the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement or the Web Site to the same extent and subject to the same conditions as other business documents and records generated and maintained in printed form by the Company. The failure of the Company to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor bar the Company's right to enforce the provision.

 

Our Team

Mark Clarke

President & Co-Founder
Mark was a Tour Leader and professional musician before starting Jumpstreet out of his kitchen with his brother, Tom. The rest, as they say, is history. Simply put, Mark is a pioneer. From immersion programming to overnight security, he has worked tirelessly to redefine educational travel in the name of trip-organizers and their communities. And he isn't slowing down any time soon.

Tom Clarke

Commercial Director & Co-Founder
With a background in Finance, Tom was the perfect ying to brother Mark's yang: business-savvy, data-driven, but an avid world-traveller nonetheless. Next time you see him, ask him about his trip to Africa. The stories he'll tell make it clear why he loves his work so dearly.

Terrie de Verteuil

Sales Manager

With over 16 years’ experience in educational travel in both Operations and Sales, Terrie now manages our Sales team with aplomb.

Alexis Biron

Business Development & International Sales

Alexis started out as a Tour Leader 10 years ago before going on to manage the Tour Leader team. Now he develops new destinations and products and runs our International Sales division.

Fatou Diop

Operations Manager

Fatou has been working for Jumpstreet Tours since 2008. She started out as an Administrative Coordinator and has worked her way up to Operations Coordinator and now, thanks to her immense experience and work ethic, Manager!

Vanessa Kingsland-Lavoie

Tour Coordinator Manager
Vanessa has worn many hats in her time at Jumpstreet: Tour Leader, Sales Rep, and now the head of our Tour Coordinator team. She keeps the trains - in this case, the itineraries - running on time.

Cindy Mai

Financial Planning & Analyst Lead
Cindy has been with our Accounting team since 2010. When she isn't planning and analyzing for the future of the business, she's blowing us all away with her spreadsheet wizardry.

Alex Ffrench

Educational Tour Consultant
'Pal' has been working for Jumpstreet Tours for two decades now, first as a legendary Tour Leader before joining the Sales and Customer Service team.

Clara Dorvan

Customer Service & Sales
Having joined the team in 2018, Clara is instrumental to our Customer Service team. She's also earning her stripes in Sales.

Claudia Goddard

Educational Tour Consultant

Having worked in travel and tourism since 2007, Claudia got her start as a writer for a French guide book. She worked for travel agencies in Asia and South America before joining our Sales team in 2017.

Dennis Boktor

Educational Tour Consultant

Dennis has been working for Jumpstreet Tours since 2011. While he mostly plies his trade in Sales and Customer Service, he's also known to jump on a bus as a Tour Leader!

Ha Phung

Payroll Specialist
Ha has been with the business since 2015. Her Accounting skills have earned her a role as our Payroll Specialist - she also supports our Human Resources department.

Jean-François Charbonneau

Educational Tour Consultant
'JF' joined our team in 2017. While he primarily serves our Quebec partner, Éducatours, he's also working for the French-Canadian communities we serve, namely in Eastern Canada.

Julie Langet

Accommodations Coordinator

Julie has been working for Jumpstreet since 2015. The France native has a degree in Hotel Management and worked in hospitality and tourism for several years before joining our team.

Julie Lefevbre

Educational Tour Consultant
Julie was a Jumpstreet Tour Leader 20 years ago before moving to Peru. Now we're lucky to have her back in Sales - our South American programs are benefitting immensely from her presence.

Livia Laverdure

Educational Tour Consultant

Liv has been working for Jumpstreet Tours since 2009. Her experience is very well-rounded: she started out as an Operations Coordinator before joining the Sales and Customer Service team.

Loredana Toma

Accounting Supervisor
Loredana has been with Jumpstreet's Accounting team since 2010. As a supervisor, she ensures that our suppliers are paid so you can enjoy their A1 services.

Maelle Trevedy

International Destinations Coordinator
Maelle joined our Operations team in 2017. The France native brings a lot of experience to the table and has been instrumental in taking our Europe programs to the next level.

Marie-Eve Levesque

Canadian Destinations Coordinator
Another well-rounded team player, Marie-Eve joined our Sales team in 2012, before joining the Operations department in 2017 to serve our Canadian programs.

Marie-Grace Hoho

Educational Tour Coordinator
Marie-Grace joined our team as a Tour Leader in 2016, and she continues in this role to this day. But now that she's a Tour Coordinator too, she's bringing her class trip savvy to the Operations team.

Michael Johnson

Content Creator
Michael has worn many hats since joining our team in 2002: Tour Leader, Sales rep, Marketing Director... the list goes on. Now, as our resident Content Creator, he's bringing his writing and videography skills to the fore.

Myriam Achbairy

US Destinations Coordinator
Myriam joined our Operations team in 2018. She was originally in charge of Canadian destinations but has since moved over to US destinations, giving her well-rounded insight into our supplier relationships all over North America.

Olivia Charlebois

Operations Manager

Olivia has been with Jumpstreet since 2010. She started out as a Tour Leader, gaining experience on the road, before joining the Operations team. Now, she's bundled all that experience up and runs our Tour Leader team, hiring, training and managing our new recruits.

Stephanie Kraess

International Tour Coordinator
Stephanie joined our Operations team in 2016. Today, she is instrumental to our International Sales department, bringing her savvy to the development of all our international itineraries.

Trusted Partners

SYTA
ABA
ShareTheWarmth
RecettesEnPot